Once you’ve installed the Plato app on your mobile device, follow these simple steps to create your SiteRecon account and join your workspace.
If You Already Have an Account
- Open the app and log in using your email ID and password
- If you forgot your password, click “Forgot Password” to reset it
Steps to Sign Up for a New Account
1. Add Basic information
Fill out the sign-up form with the following details:
- Name
- Email Address
- Mobile Number (optional)
- Password
Make sure to check the Terms & Conditions and click the Sign Up button.
2. Email Verification
An OTP will be sent to your email address after step 1. Fill this out in the step 2 to confirm verify your email address ownership.
If you are not receiving an OTP, you will get an option to create an account via mobile phone verification after the Resend OTP timer runs out. Try checking the email again or resending the OTPs once again before mobile verification method.
Verify Your Email
An OTP (One-Time Password) will be sent to your email. Enter this OTP to verify ownership of your email address.
In case you don’t receive the OTP:
Wait for the Resend OTP timer to expire, then try again. If you're still not receiving it, you'll be offered the option to verify using your mobile number.
3. Join an Existing Workspace (if available)
If someone from your organization is already using SiteRecon (based on your email domain), you’ll see an option to join their workspace immediately.
This helps you collaborate with your team right away—without needing an invitation or creating a duplicate workspace.
How Plato Helps You?
Signing up through the Plato mobile app gives you instant access to property maps, notes, and collaboration tools—no laptop required. Whether you're in the office or out in the field, you can view service areas, upload photos, leave instructions, and get work done faster.
If you need help during sign-up, just reach out to us at support@siterecon.ai or through the in-app Help section. We’ve got your back!